Privacy Policy

1. Information We Collect

When you contact us through this website, we may collect the information you submit, including:

• Name
• Email address
• Company name (optional)
• Service interest
• Project message/details

We may also receive limited technical data from standard hosting/server logs, such as browser type, pages visited, timestamp, and IP address.

We use self-hosted Matomo analytics (analytics.arsenalcomputing.net) to understand website usage. Matomo may collect page URLs, referring pages, interaction events (such as link clicks), browser and device details, screen resolution, and IP-based location data in analytics logs/reports.

2. How We Use Information

We use collected information to:

• Respond to inquiries and communicate about potential projects
• Prepare project recommendations and proposals
• Improve site performance, reliability, and security
• Measure site traffic and engagement trends through Matomo analytics reporting
• Maintain records of business communications

3. How Contact Form Data Is Processed

Our contact form sends your submission to our internal business inbox using an SMTP mail service configured on our server. Form submissions are sent to info@arsenalcomputing.com for review and response.

To protect our contact form from spam and abuse, we use Google reCAPTCHA Enterprise. reCAPTCHA may collect device and browser information, interaction signals, IP address, and related telemetry and send that data to Google for security analysis.

Use of reCAPTCHA Enterprise is subject to the Google Privacy Policy and Terms of Service.

4. Sharing of Information

We do not sell personal information. We may share information only with service providers that help us operate our website and communications (for example, hosting and email delivery providers), or when required by law.

5. Data Retention

We retain inquiry information only as long as reasonably necessary for communication, recordkeeping, legitimate business needs, and legal compliance.

6. Data Security

We use reasonable administrative and technical safeguards to protect submitted information. No method of transmission or storage is guaranteed to be 100% secure.

7. Your Choices

You may request access, correction, or deletion of the information you submitted by emailing info@arsenalcomputing.com. We will respond within a reasonable time.

8. External Links

Our site may link to third-party websites. We are not responsible for the privacy practices of external sites.

9. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact

If you have privacy questions, contact us at info@arsenalcomputing.com.